Shipping Information β
π Free Standard International Shipping
We offer free standard international shipping to select countries when you reach the minimum order value:
Denmark
Free shipping on orders over DKK 1,300
Europe
Free shipping on orders over β¬200
Hong Kong
Free shipping on orders over HKD 1,047
Japan
Free shipping on orders over Β₯29,118
Malaysia
Free shipping on orders over RM 622
New Zealand
Free shipping on orders over β¬165 EUR
Philippines
Free shipping on orders over β±7,543
Singapore
Free shipping on orders over β¬178 EUR
South Korea
Free shipping on orders over β©265,335
Sweden / Norway
Free shipping on orders over KR 2,000
Taiwan
Free shipping on orders over β¬120 EUR
Thailand
Free shipping on orders over ΰΈΏ4,696
United Kingdom
Free shipping on orders over Β£150
Vietnam
Free shipping on orders over β«4,901,500
Free shipping for these orders is automatically applied during checkout. This offer is not valid with Express International Shipping.
β‘ Express International Shipping
Parcels are shipped via DHL.
- Express International Shipping generally takes 2-5 business days for orders to arrive once shipped
- Signatures are required upon delivery for all express international shipments
- PO Boxes will not be accepted for express international shipping
- If the address is considered rural by DHL, the parcel may be transferred to an alternative postal company for final delivery
π° International Taxes and Customs Charges
International customers may be required to pay sales tax, duty and/or customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge.
Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees.
YALA CONSULT LIMITED is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
π Additional Information
- Shipping time frames are estimates only and do not include customs processing delays
- Business days do not include weekends or national public holidays
- YALA CONSULT LIMITED is not responsible for lost or stolen packages after delivery or packages delayed in transit
- The shipping cost for orders is non-refundable
- If a customer error in shipping address is made during checkout, YALA CONSULT LIMITED reserves the right to charge a reshipment fee
- If a customer refuses a parcel upon delivery, a β¬20 EUR return to sender fee will be charged