Cookies

YALA CONSULT LIMITED uses cookies to ensure your shopping experience is a smooth one. Cookies are small data files that are shared between your device and YALA CONSULT LIMITED. They are used to remind us of who you are when you connect, so that we know if you are logged in or if you've previously added items to your basket. They are never shared with anyone else, and do not contain any personally identifiable information - they are just special numbers that only mean something useful to YALA CONSULT LIMITED.

Advertising

YALA CONSULT LIMITED incorporates third-party tools that use cookies, tracking pixels and related technologies. In a similar way, these are unique, secure and private numbers that only mean something useful to the third-party companies involved, and do not contain any personally identifiable information. This information is never shared with YALA CONSULT LIMITED, or anyone else, only between you and those third-party systems. They are used to personalise your experience, and may be used to target advertising to you on other websites.

Security

YALA CONSULT LIMITED strives to ensure security, integrity and privacy of personally identifiable information of its customers. YALA CONSULT LIMITED uses a variety of physical and electronic security measures to keep personal information secure from misuse, loss or unauthorised access, modifications or disclosure, including restricting physical access to its offices and firewalls and secure databases.

YALA CONSULT LIMITED ensures that any personal information that you provide during the registration and checkout process is kept confidential and is solely used for the purpose of processing your order. YALA CONSULT LIMITED guarantees that the information entered on our site will not be disclosed to any external organisations or third parties.

Please note: your email address and/or SMS number will be used to receive information about new products and special offers when you subscribe to YALA CONSULT LIMITED updates. If you do not wish to receive updates, you may remove yourself from the mailing list by logging into your account and opting out of the mailing list.

YALA CONSULT LIMITED is bound by the National Privacy Principles in the Privacy Act (1988) in relation to the handling of personal information.

SMS Consent

When you sign up or place an order with YALA CONSULT LIMITED, we collect your contact information, such as your mobile number, through our sign-up forms to help enhance your shopping experience. We use this information to send delivery updates, tracking details, and status notifications via SMS, so you’re always informed.

We store your data securely using industry-standard safeguards and do not share or sell your personal information. If at any time you’d like your phone number removed from our database, just contact us and we’ll take care of it promptly.

Cart Tracking and Abandoned Cart Reminders

We use cookies and similar tracking technologies to monitor activity associated with your shopping cart. This includes tracking which items you add and identifying when a cart has been abandoned (i.e. items left in your cart without completing checkout).

If you’ve previously given us permission to receive marketing communications, we may send cart reminder messages via SMS or other channels to help you complete your purchase. These messages may include:

• Details of the items in your cart
• Promotions or offers relevant to your shopping activity

We only send these communications where we have a lawful basis to do so, such as your consent (as required under the General Data Protection Regulation (GDPR)) or in line with your preferences under the Privacy Act 1988 (Cth) (for EEU users) and applicable privacy laws in other regions.

Your Rights Under the GDPR

If you are located in the European Union or the United Kingdom, you have the following rights under the General Data Protection Regulation:

• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to erase your data ("right to be forgotten")
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw your consent at any time

Legal

Listed prices on YALA CONSULT LIMITED are accurate to the best of our knowledge. However, in the unlikely event of an incorrectly priced item, YALA CONSULT LIMITED has the right to correct and/or change the price of the item.

After placing an order, you will receive an email receipt confirming the details of your purchase. This email receipt does not comprise a contract. Orders may be cancelled at any time due to an inability to authorise a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by YALA CONSULT LIMITED.